Wedding + Group Sales Manager - AC Hotel MPLS Downtown

AC Hotels encompass Spanish roots, European soul and a global mindset.  A timelessly modern hotel at an unusually smart value lifestyle brand.  The AC Hotel by Marriott Minneapolis is located in downtown Minneapolis at the intersection of 4th and Hennepin across 4th Street from the Minneapolis Public Library. This 9-story, 245-key hotel will contain the AC lounge and bar, AC library, media salons, meeting space, boardroom and fitness center and will connect to the City skyway system.

Achieves or exceeds revenue goals by selling and fully servicing social groups including wedding blocks and small groups as assigned by the Director of Sales + Marketing. Ensures all client needs are understood, met and exceeded.

Essential Responsibilities

• Receive and respond to all customer inquiries within the designated timeframe.
• Negotiate and capture all profitable Rooms & Catering business.
• Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.
• Prepare and send requested proposals and contracts to designated potential clients.
• Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
• Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.
• Coordinate all details to appear on each “Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
• On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff.
• Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies adhering to the training guidelines provided.
• In a timely, accurate and consistent manner, document and report all sales activities as required.
• Maintain an active client and venue list to ensure continuous relationship building activities. New vendors and top referring vendors should be contacted, visited and entertained frequently.
• Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, and work extended hours to achieve departmental goals or meet a client’s schedule
• Sell and service On Site Weddings, generating wedding group revenue.
• Solicit, close and contract wedding business using strong negotiating skills and creative selling techniques.
• Develop relationships within the wedding community to expand repeat customer base for future business opportunities
• Partner with operations team in providing a customer experience that exceeds the customers' expectations
• Effectively use sales resources and administrative staff
• Contribute to the health and strength of a dynamic team culture
• Communicate event details and requirements with and provide input to team members to execute catering events effectively.
• Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars
• Solicit, negotiate and confirm new and repeat business
• Will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions
• Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details
• Exercise excellent communication, presentation, organization, time management and listening skills.
• All other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

• Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
• Ability to drive to outside sales calls.
• Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Experience

• Prefer 2-3 years previous hotel sales experience.
• Delphi and Fosse experience a plus.

Knowledge/Skills

• Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
• Ability to manage extensive amounts of information.
• Knowledge of sales procedures associated with the hotel industry.
• Excellent written skills sufficient to produce sales and marketing communication.
• Excellent spoken and presentation skills
• Considerable ability to listen effectively.
• Ability to work effectively both independently and as a team.
• Flexible schedule: some weekends/holidays are required as needed.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%Knowledge/Skills
• Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.

The Perks 😊

• Marriott Discounts worldwide, Sage Hotel & Restaurant Discounts across the US
• Medical, Vision, & Dental Insurance for full time associates, 401k for all
• Discount Parking and easy access to public transit
• Unlimited PTO

Share Sage Values & Culture: At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.