Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
The Front Office at The Ritz-Carlton, Chicago sets the stage for our guests. The Ladies & Gentlemen in this department are instrumental in building strong relationships and creating Ritz-Carlton guests for life.
The Rooms Controller is responsible for the maintaining and coordinating the day-to-day operation of the Front Desk with regard to room inventory; organizing guest room moves; controlling sell-out days and supervising upgrades. Must have open availability including weekends and holidays.
Education/Formal Training
Minimum of 4 year college degree or equivalent
Experience
A minimum of two years’ experience in Rooms Operations. Luxury hospitality experience is preferred.
Knowledge/Skills
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required physical demands
Environment
Prolonged sitting throughout entire shift at computerized or manual work station in office environment. Inside 95% of shift.
The Perks
• Marriott Discount
• Sage Hotel Discounts Across the US
• Medical, Vision, & Dental Insurance
• Referral Bonus Eligible
• Access to the Sage Savings Spot (Beneplace)
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