Director Revenue Management - C. Baldwin Hotel, Curio Collection by Hilton

Taking its inspiration from her-story, C. Baldwin honors Charlotte Baldwin Allen, wife of Augustus Chapman Allen who co-founded Houston with his brother John Kirby Allen in 1836. The soul of the hotel acknowledges her pioneering role as “Mother of Houston” and lauds her hands-on 19th c. presence as a pivotal businesswoman, cattle rancher, philanthropist, and trailblazer. The property, in all ways, celebrates the trailblazing spirit of women in Texas. This stunning 354-room hotel boasts 14,000 square feet of meeting space, a signature restaurant, Rosalie, a hidden speakeasy, a local Grab and go concept, Good2GO, abundant green space and an all-natural salon.As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s whywe welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

To maximize revenue, profit, and market share associated with rooms and function space for each property. Manages the processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. With hotel’s leadership, determines and manages hotels sales strategy and pricing for transient, group, and catering. Identifies future market and hotel opportunities and effectively communicates through the organization.

• Assist the management of all hotels in monitoring and analyzing demand patterns so that strategic daily selling strategies can be implemented to consistently drive REVPAR.
• Constant monitoring of competition to make proper recommendations for system settings and rate placement for each hotel.
• Travel to Sage properties to evaluate the front office operation and staff.
• Develop a program and provide training to all reservations, guest service agents, and front office staff so they can properly up sell and negotiate. Ensure appropriate reservation sales training is being conducted with property Front Office and Reservation Sales staffs.
• Meet with the GM and evaluate their rate management capabilities and knowledge. Develop a learning plan that will help train the GM on day to day tasks that will help them become knowledgeable with their markets and understand when to make/recommend changes in their settings and rates.
• Monitor daily flash reports and make recommendations and provide support to the staff as necessary.
• Create and analyze competitive hotel information to assist in proper decision making.
• Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
• Ensure updated information exists in all channels, i.e. Reservation systems, internet, GDS, etc
• Identifying revenue problems and opportunities with sufficient lead time to positively impact revenues.  Consistently taking a strategic approach for each hotel, finding new ways to effectively generate revenues.
• Deals effectively with people, fostering teamwork, and leading by example.
• Ensure a strategic mix of business and pricing strategies are set for each hotel based on market conditions to maximize revenue and profitability.
• Continuous analysis of competitive sets, price positioning, seasonality and mix.
• Use all Yield Management tools available to maximize efforts
• Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
• Assist in developing the annual property Business and Marketing Plans.
• Complete the day-by-day budget model for the annual Business Plans.
• Teach and coach company managers to strive for revenue forecasts to be accurate within 5%.
• Continually seeks improvement in revenue management practices.
• Provide Displacement Analysis solutions as needed.
• Leads the annual Request for Proposal (RFP) process        

Education/Formal Training

Four year degree preferred.

Experience

A minimum of two years’ experience and proven revenue management or reservations experience. Multi-property experience strongly preferred.

Knowledge/Skills

• Excellent knowledge of transient, group, and catering customer segments.
• Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
• Excellent understanding of total hotel revenue management concepts, processes, and systems.
• Understands both Brand strategies and cultures and Independent Hotel positioning.
• Knowledge of advanced revenue management techniques.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
• Travel – 30-50% travel to hotel properties required.

Environment

Prolonged sitting throughout entire shift at computerized workstation in office environment.