Position pay range: $55,000-$65,000 annually
Job Close Date: May 31st, 2024 or until filled
More than a hotel in Denver, The Crawford Hotel is the best place to meet, shop, eat, drink, stay, and work — right above Denver Union Station. Join our team and play a part in illuminating history.
Inside this iconic building, memories are made and inspiration blooms. Our team delights in the details, encouraging adventure, and exhibiting magnetic hospitality in every interaction.
Make your mark at the quintessential spot in Denver, a true landmark location. We are loaded with benefits, a team-centric culture, and opportunities to grow your career. Work where you belong.
A Rewarding Experience:
Oversees and manages the guest experience for arriving, departing and in-house guests and VIP’s as determined by the hotel by ensuring accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Manages and elevates the guest experience through activations and hotel presence within the Parlour. Oversees and manages all aspects of the guest loyalty and VIP program to provide exceptional and personalized experiences for our most loyal guests. Promotes a safe environment and quality services to achieve maximum guest satisfaction and financial success. Report potential problems and opportunities to management with suggestions.
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environment
Work inside 95%Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation.
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