In Room Dining Server

Posting Rate: $14.00 - 16.00 per hour, plus tips
Applications will remain open until December 1, 2024 or until the position is filled.
 
Sage Hospitality Group is seeking a In Room Dining Server to join us at a new property in Breckenridge!
 
We are currently renovating the Doubletree by Hilton Breckenridge and will rebrand later this year. This is in a superior location, modern lifestyle hotel with mountain personality that sits immediately adjacent to the slopes of Peak 9 base area in Breckenridge. Don't miss out on this opportunity to bring our Sage lifestyle to the mountains of Colorado!
 
Beyond the comforts of our accommodations, Breckenridge beckons with its world-class skiing, hiking trails, and vibrant cultural scene. Allow our concierge team to curate your perfect mountain adventure, from arranging ski passes to recommending scenic drives and local attractions. Discover a new standard of luxury at our property, where every detail is designed to elevate your stay and create unforgettable memories in the heart of the Rockies.
 
Sage’s vision is to be recognized by our customers as the best in our business by ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!
 
We are fully loaded with perks. Take a look at some of them below:
 
▪️ Medical, dental, & vision insurance
▪️ Housing Stipend, ranging from $400-600 per month, based on position
▪️ Recreational benefits, either employer sponsored ski pass or end of season bonus
▪️ Health savings and flexible spending accounts
▪️ Basic Life and AD&D insurance
▪️ Paid time off for vacation, sick time, and holidays
▪️ Eligible to participate in the Company’s 401(k) program with employer matching
▪️ Employee Assistance Program
▪️ Tuition Reimbursement
▪️ Great discounts on Hotels, Restaurants, and much more.

Responsible for set-up, delivery, and retrieval of food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

• Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
• Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
• Set-up and deliver all VIP amenities.
• Service all hospitality suites in accordance with BEO and established policy and procedures.
• Complete all shift sidework as outlined in the hotel's operating policies and procedures.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
• Report all communications to immediate shift supervisor.
• Perform all cash handling responsibilities in accordance with company policies and procedures.

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
• Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
• Continuous standing -during preparation, during service hours or during expediting.
• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
• Must have excellent vision to see that product is prepared appropriately.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

▪️ Medical, dental, & vision insurance
▪️ Housing Stipend, ranging from $400-600 per month, based on position
▪️ Recreational benefits, either employer sponsored ski pass or end of season bonus
▪️ Health savings and flexible spending accounts
▪️ Basic Life and AD&D insurance
▪️ Paid time off for vacation, sick time, and holidays
▪️ Eligible to participate in the Company’s 401(k) program with employer matching
▪️ Employee Assistance Program
▪️ Tuition Reimbursement
▪️ Great discounts on Hotels, Restaurants, and much more.