Host/Food Runner/Busser - Dirty Habit

Dirty Habit is seeking a full-time Host-Food Runner-Busser to join our team in serving guests with creativity and passion!

Work Where You Belong!

Hotel Zelos, a futuristic, fashion-forward oasis that fuses sleek lines and sophisticated style. Crisp, cool, and clean design and stylish onsite dining create a craveable retreat in the heart of the city. Indulge your vices in Hotel Zelos’ acclaimed fifth-floor sanctuary, Dirty Habit, where craft cocktails pair perfectly with light bites. Lounge in the expansive dining room or outside on the heated rooftop patio.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do - it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Our Host is responsible for maintaining an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Additionally, this will be cross trained to assist in both our Busser and Food Runner roles as needed. 

Host

• Meets arriving customers as they enter restaurant with cordial greeting.
• Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties.
• Checks the proper set-up of tables and seating prior to opening.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
• All other duties as assigned, requested or deemed necessary by management.

Busser

• Clears all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table.
• Resets tables in accordance with established standards in order to seat new customers as quickly as possible. Removes full tubs from bus stations to dishwashing area for cleaning, and maintains a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
• Retrieves cleaned dishes, glassware and utensils from the dish room and distributes to each service station in order to keep a ready supply available for restaurant use.
• Sweeps restaurant floors throughout shift to maintain a clean, presentable and attractive restaurant.
• Retrieves requisitioned items from stockroom, ensuring requisition is complete and correct, and stocking supplies in proper places, rotating stock at all times.
• Assists waitstaff by refilling customers beverages and accommodating requests for additional condiments, food items or clean/fresh tableware.
• Keeps ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring into individual ice stations.
• Maintains a friendly, cheerful and courteous demeanor at all times.

Food Runner

• Responsible for the timely delivery of food to guest tables.

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
• Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
• Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
• Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the local ordinance.

EOE

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Paid time off for vacation, sick time, and holidays

• Eligible to participate in the Company’s 401(k) program with employer matching

• Employee Assistance Program

• Tuition Reimbursement

• Great discounts on Hotels, Restaurants, and much more.

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.