Restaurant Sales Manager

the Nines, A Luxury Collection Hotel, Portland is seeking a Restaurant Sales Manager to join their renowned team working with both Departure Restaurant + Lounge and Urban Farmer, Modern Steakhouse. The perfect candidate is passionate about service and creating authentic experiences for each guest! Poised in the heart of the city center, within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure’s storied past, both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character.

As part of Sage Hospitality, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations.

As a Private Dining Sales & Event Manager, you will be responsible for driving private dining sales for two fast-paced award-winning restaurants located within The Nines, a Luxury Collection Hotel. You will play a pivotal role in enhancing the guest experience while maximizing revenue through private dining events. This role demands exceptional organizational skills, adept communication abilities to engage both clients and internal stakeholders, and a proactive approach to managing relationships with department heads and fellow team members throughout the hotel.

• Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing space to meet/exceed revenue goals.
• Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
• Plan, upsell and detail the event with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
• Complete the contracts, prepare the appropriate paperwork, including event orders, coordinate with the appropriate areas, resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
• Prepare status and period end reports.
• Maintain up-to-date knowledge of corporate and restaurant procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
• Professional and positive communication to both guests and fellow associates.
• Work with chefs to ensure menus are appropriate and up to date.
• Restaurant Promotion Execution: Assist with the planning and execution of restaurant level promotions such as beer dinners, wine dinners, chef classes etc.
• Works directly with Marketing Manger to ensure all special events are promoted through proper social media platforms and all-digital, printed and shared content adheres to brand guidelines.
• Responsible for driving all concierge and business partner initiatives
• Identify key business contacts in trade area and developing these relationships looks for ways to recognize business and attract regular visits from employees while encouraging private event sales simultaneously.

Education/Formal Training

More than two years of post-high school education

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Previous experience in sales, restaurants, preferably in the hospitality industry.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment. Includingmeeting clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal team members.
• Proficiency in TripleSeat, Open Table, InDesign, CI/TY, preferred, but not required. 
• Flexibility to work evenings, weekends, and holidays as required by business demands.
• A passion for hospitality and a commitment to delivering exceptional guest experiences.
• Requires ability to hear, speak, read and write English fluently.
• Requires 12th grade level mathematics, spelling and reading skills.
• Solve problems and make sound business decisions.
• Respond to coaching, feedback and training. Strong and effective sales skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) - (3-5%).
• Bending/kneeling - taping down cords, skirting tables, picking up floor after function - (3-5%).
• Mobility - ability to service clients on a moment's notice, variable distances. 
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions - 75% of the time. 
• Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum) - 25% of the time. 

Environment

General office and hotel environment

Benefits:

• Competitive salary - Full time management. 
• Uncapped 1.5% - 3% Commission on total actualized Private Dining Events bi-weekly.
• Opportunities for career growth and advancement within the organization of Sage Hospitality and Marriott International Hotels & Restaurants.
• Team Member discounts on Hotels, F&B within Sage Hospitality Hotels Portfolio and Marriott International Hotel discounts.
• Training and development programs to enhance professional skills.

the Nines Hotel is certified Gold for Sustainability at Work. As one of Oregon’s Healthiest Employers, the Nines offers perks that are comparable to progressive employers.

• Medical, Dental, Vision and more to all full-time associates.
• All associates can enjoy our complimentary cafeteria.
• 401k matching for all our associates.
• Hotel discounts at marriott.com.
• Many other perks, benefits & discounts for all our associates!
• Save on your parking and public transportation costs by using our pre-tax savings account.
• Our location is right next to the center of all MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
• $50 TriMet monthly subsidy! 

Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Restaurant Group that await you.