Executive Housekeeper

Applications will remain open until May 15, 2025 or until the position is filled.

Hotel Alpenrock is seeking an Executive Housekeeper to join us in beautiful Breckenridge!

This is in a superior location, modern lifestyle hotel with mountain personality that sits immediately adjacent to the slopes of Peak 9 base area in Breckenridge. Don't miss out on this opportunity to bring our Sage lifestyle to the mountains of Colorado!

Beyond the comforts of our accommodations, Breckenridge beckons with its world-class skiing, hiking trails, and vibrant cultural scene. Allow our concierge team to curate your perfect mountain adventure, from arranging ski passes to recommending scenic drives and local attractions. Discover a new standard of luxury at our property, where every detail is designed to elevate your stay and create unforgettable memories in the heart of the Rockies.

Sage’s vision is to be recognized by our customers as the best in our business by ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!

We are fully loaded with perks. Take a look at some of them below:

▪️ Medical, dental, & vision insurance

▪️ Health savings and flexible spending accounts

▪️ Employee Housing 

▪️ Basic Life and AD&D insurance

▪️ Paid time off for vacation, sick time, and holidays

▪️ Eligible to participate in the Company’s 401(k) program with employer matching

▪️ Employee Assistance Program

▪️ Tuition Reimbursement

▪️ Great discounts on Hotels, restaurants and more!

The Executive Housekeeper is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

• Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
• Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction.
• Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

Education/Formal Training

One to two years of post high school education.

Experience

• Experience required by position is from two to three full years of employment in a related position with this company or other organization(s).
• 3-5 years of experience in housekeeping operations preferred.
• Previous experience in a full service Director of Housekeeping role preferred.
• Experience working in a union environment preferred.

Knowledge/Skills

• Requires thorough knowledge of the Housekeeping field.
• Requires knowledge of our company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
• Requires supervision/management skills.
• Ability to compile facts and figures.
• Ability to analyze report data, prepare reports and initiate correspondence.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.
• Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.
• Bending -30% of shift touring property, checking rooms, etc.
• Kneeling -5% of shift checking rooms.
• Ability to communicate information and hotel services to management and guests. Second language may be required.
• Ability to communicate with guests.
• Ability to inspect guest rooms, public areas, and back of house, and review reports.
• Mobility -continuous movement throughout the hotel.
• Continuous standing -30% of shift.
• Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift.

Environment

Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

▪️ Medical, dental, & vision insurance

▪️ Health savings and flexible spending accounts

▪️ Employee Housing 

▪️ Basic Life and AD&D insurance

▪️ Paid time off for vacation, sick time, and holidays

▪️ Eligible to participate in the Company’s 401(k) program with employer matching

▪️ Employee Assistance Program

▪️ Tuition Reimbursement

▪️ Great discounts on Hotels, restaurants and more!