Executive Meeting Manager

Sage Hospitality Group is seeking an Area Executive Meeting Manager to assist Hotel Zeppelin, Hotel Zelos and Hotel Zetta with booking short term meetings.

ABOUT OUR HOTELS

Hotel Zeppelin, retreat to a bold, bohemian salute to the rebels, revolutionaries, and rock ‘n rollers who shaped the San Francisco we know and love.

Hotel Zelos, a sleek, stylish hub in the heart of San Francisco’s vibrant shopping, dining, and entertainment district, Hotel Zelos is a fashion-forward oasis where business and pleasure meet, and where inspiration and passion await.

Hotel Zetta, for the bold and the brave, this creative haven is steeped in a playful, adventurous spirit. One-of-a-kind touches, distinctive design, and dynamic art fill every stay with surprise and delight.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do - it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Our Executive Meetings Manager is responsible for booking meetings into the hotel. 

ESSENTIAL RESPONSIBILITIES

• Receive and respond to all customer inquiries. Negotiate and capture all profitable Rooms Banquet business.
• Provide marketing collateral to clients and guests; which may include menus, meeting room layout & seating capacity diagrams, and similar.
• Prepare and send requested proposals and contracts to designated potential clients.
• Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
• Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.
• Coordinate all details to appear on each “Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
• On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
• Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies.
• In a timely, accurate and consistent manner, document and report all sales activities as required.
• Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited and entertained frequently.
• Perform other services and duties as requested. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
• Attend regular networking events to help build brand awareness
• Partner with the Banquet & Culinary teams in providing customer experiences that exceed the customers' expectations
• Effectively use sales resources and administrative staff
• Solicit, negotiate and confirm new and repeat business
• Will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions
• Coordinate all details to appear on each "Banquet Event Order." Details to coordinate& service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing details
• Exercise excellent communication, presentation, organization, time management and listening skills

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

• Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
• Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
• Ability to drive to outside sales calls.
• Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Experience

Prefer 1-2 years previous hotel experience. Marketing experience in the travel and tourism industry desirable, with a demonstrated ability to lead and manage large scale initiatives.

Knowledge/Skills

• Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
• Ability to manage extensive amounts of information.
• Knowledge of sales procedures associated with the hotel industry.
• Excellent written skills sufficient to produce sales and marketing communication.
• Excellent spoken and presentation skills
• Considerable ability to listen effectively.
• Ability to work effectively both independently and as a team.
• Flexible schedule: some weekends/holidays and travel are required as needed.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%Knowledge/Skills
• Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.

Environment

Office environment, weather exposure when making sales calls

Employer will consider qualified applicants with criminal histories in a manner with the local ordinance.

EOE

Medical, Dental, Vision, Paid Time Off, Matching 401k and More!