Director of Sales

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, this philosophy empowers our employees to make positive impacts in the communities where we live and work. Through genuine service, we build relationships with our guests, create value for our shareholders, and deliver unforgettable experiences.

We’re looking for independent thinkers—those who harness their entrepreneurial spirit and challenge the status quo. We’re not afraid to forge our own path—after all, that’s what industry leaders do. That’s why we welcome risk-takers and creative spirits alike. At Sage, we recognize that your success is about more than just the work you do—it’s about who you are. That’s why we invest in your personal and professional growth.

Embassy Suites Irvine – Orange County Airport is located in the heart of Orange County, best known for our proximity to John Wayne Airport. Reflecting the Southern California lifestyle, we’re centrally located near top attractions like OC Great Park, Newport and Laguna Beaches, and Disneyland & California Adventure. We pride ourselves on serving guests from all walks of life with warmth and inclusivity.

We are an energetic, diverse, and close-knit team that has a blast creating extraordinary experiences for both our guests and fellow associates.

The Perks:

• Hilton Hotel discounts world wide

• Medical, vision, and dental insurance (full time employees only)

• 401(k) (full time employees only)

• Lunch daily

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.

• Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• Direct Sales: Targets appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.
• Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
• New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
• Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
• Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
• Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
• Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. Professionalism: Controls expenses including travel on the property's behalf in order to minimize hotel costs. Represents themselves, the hotel and Sage Hospitality Resources with the highest level of integrity.
• Professionalism: A service-focused approach and a caring, sincere attitude at all times. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel. Display a neat, clean and business-like appearance at all times.

Education/Formal Training

Minimum of high school diploma or equivalent.

Experience

4+ years of hotel sales experience

Knowledge/Skills

• Requires knowledge of general sales techniques, yield management, and customer service skills.
• Requires the ability to hear, speak, read and write English fluently.
• Requires 12th grade level mathematics, spelling and reading skills. Requires effective business writing skills.
• Understand and follow verbal/written instructions.
• Work on more than one task at a time.
• Develop strong internal and customer relationships.
• Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
• Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions  

Environment

Office environment, weather exposure when making sales calls

Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company’s 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral