House Person/Maintenance

Position Starting Rate: $18.81 for House Person shifts, $19.50 for Maintenance shifts

Job Close Date: August 14, 2025 or until filled
**Must be available to do nights and weekends**
** Must be in the Denver area**

Welcome to the Springhill Suites Denver Downtown. A bold and inspiring new hotel where contemporary design mingles effortlessly with world-class service. Here, you can have it all. An energized downtown location. Spacious suites that don’t compromise style for comfort. Dynamic meeting and event space perfect for collaboration or celebration. A visionary approach to business. At the SpringHill Suites Denver Downtown hotel, we offer more than a place to stay. Here, we offer a fresh, urban hotel experience unlike any other. Our partnership with Metro State University's Hospitality Learning Center enables our hotel to be a teaching and learning hotel, giving employees the chance to give back to the community by mentoring a continuous influx of student interns from Colorado's largest public university.

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

EMPLOYEE PERKS! Why join the Springhill Suites and Degree Family?

• Employee Referral Program - $500 to $1000 based on position!

• Free Monthly RTD EcoPass

• Free Onsite Parking!

• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!

• Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants

• Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)

• Paid time off for Vacation, Sick days and Holidays (FT Employees)

• A fun work environment that encourages individually, recognition, growth & development

Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

• Respond to and handle guest requests in a courteous, efficient, safe manner.
• Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
• Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
• Make rounds of the hotel property to ensure everything is in working order.
• Clean and maintain all equipment and work areas.
• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
• Handle elevator breakdowns.
• Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.
• Complete work order request forms on a daily and timely basis.
• Report any unsafe conditions to leadership.
• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
• Stock linen and supply closets to ensure par inventories.
• Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Education/Formal Training

High school diploma or equivalent trade school, special courses in building maintenance and construction.

Experience

A minimum of 6 months successful experience in equal or similar position.

Knowledge/Skills

• Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
• May require ability to drive pick-up truck and snow removal equipment.
• Ability to maintain logs and records.
• Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.
• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to hear portable radio, fire alarms, machinery, guests.
• Ability to inspect, maintain equipment.
• Ability to respond on portable radio to base station, guests.
• Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.
• Frequent bending and kneeling required to perform inspections and repairs.
• 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.
• Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.
• Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time.
• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.

Environment

Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.