Housekeeping Supervisor

Housekeeping Supervisor

(Bilingual Preferred)

At The Elizabeth Hotel and Emporium, part of Sage Hospitality, we don’t just create stays, we create moments that spark connection, creativity, and community. Inspired by music, art, and the spirit of Old Town Fort Collins, our hotel is a place where passion and personality come to life, for our guests and our team.

Whether it’s live music at the Magic Rat, rooftop cocktails at the Sunset Lounge, or locally inspired bites at The Emporium, working here means being part of something vibrant and expressive. It’s more than a job; it’s a chance to help shape a one-of-a-kind experience and be part of a team that celebrates what makes you uniquely you. Because while our hotel hits all the right notes, it’s our people who make the music.

Hospitality is a 24/7 operation, so we rely on dedicated team members who bring energy, flexibility, and commitment to every shift. In return, we offer:

• Opportunities for personal and professional growth
• Flexible scheduling to support work-life balance
• A culture that embraces individuality, inclusion, and creativity
• Wellness resources, tuition reimbursement, and more
• Great perks like team meals, travel discounts, and recognition programs

At Sage and The Elizabeth, we lead with integrity, give back to our communities, and take pride in delivering extraordinary guest experiences, all while having fun along the way.

So, if you’re ready to add your voice to something special, come join us, and let your work echo.

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
• Requires supervisory skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
• Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
• Carrying up to 35 lbs. of supplies.
• Ability to communicate information and hotel services to management and guests.
• Ability to inspect guest rooms, public areas, and back of house, and review reports.
• Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
• Ability to interpret reports.
• Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.
• Occasional kneeling required.
• Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
• No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Position will expire on 9/15/2025 or once filled. 

Full-time Benefits: (30+ hours worked on average per/week):

• Medical, Dental, Vision insurance (average 30 hour per week to qualify for benefits)
• Health savings and flexible spending accounts
• Basic life and AD&D insurance
• Short- & long-term disability
• Mental health resources including an Employer Assistance Program (EAP)
• Paid time off (PTO), sick pay, and holiday pay
• Eligible to participate in the company’s 401(k) program with employer matching
• Free Employee Meals (Wednesdays – Sundays)
• Tuition Reimbursement
• Discount rates on Sage and Marriott hotels and Sage Restaurants
• Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles)