Mgr Housekeeping

ID
2025-28732
Position Type
Regular Full-Time
Property
AC Hotel Portland
Outlet
AC Lounge
Category
Housekeeping & Laundry
Address
888 SW 3rd Ave
City
Portland
State
Oregon

Why us?

Join Our Team at AC Hotel Portland Downtown!

 

Do you thrive on creating unforgettable guest experiences? Are you a natural leader who brings both creativity and passion to everything you do? We’re looking for a Housekeeping Manager who is ready to make their mark and inspire a team at the heart of our guest experience.

 

At Sage Hospitality Group, we don’t just talk about excellence—we live it. We enrich lives, one experience at a time, by empowering our people to create genuine connections with guests, colleagues, and our community. Here, you’ll find more than just a workplace; you’ll find a place where you belong.

We celebrate independent thinkers, creative spirits, and bold leaders who aren’t afraid to challenge the norm. At Sage, your success isn’t defined only by what you do, but by who you are. That’s why we invest in your growth—personally and professionally—while giving you the freedom to shape the guest journey in meaningful ways.

 

If you’re ready to bring energy, vision, and a passion for hospitality to our team, we’d love to welcome you to the AC Hotel Portland Downtown.

Job Overview

Are you a natural leader who takes pride in creating welcoming, spotless spaces that leave a lasting impression? Join our team as a Housekeeping Manager, where you’ll lead a dedicated team to deliver exceptional guest experiences through impeccable cleanliness and care.

 

As Housekeeping Manager, you’ll oversee daily operations for guest rooms, public areas, laundry, and other assigned spaces. You’ll inspire and coach your team, support their growth, and work closely with leaders across the hotel to ensure we deliver on our promise of comfort and hospitality.

Responsibilities

What You’ll Do

  • Lead, support, and motivate the housekeeping team to achieve the highest standards of cleanliness and guest satisfaction.

  • Manage daily operations, including scheduling, task assignments, and pre-shift meetings.

  • Partner with the Executive Housekeeper on interviewing, hiring, onboarding, and developing associates.

  • Provide coaching, recognition, and when necessary, corrective action to ensure a positive and accountable workplace.

  • Monitor team productivity and efficiency, recommending promotions or changes as appropriate.

  • Maintain supply inventory and ensure cost-effective use of resources.

  • Conduct regular inspections of guest rooms, public spaces, and back-of-house areas to ensure compliance with hotel standards, health regulations, and safety protocols.

  • Respond promptly to guest needs, requests, and concerns, ensuring every stay is memorable for the right reasons.

  • Support emergency training and safety procedures to protect guests, staff, and property.

  • Uphold company values while fostering teamwork and collaboration across departments.

What We’re Looking For

  • Proven leadership skills with the ability to inspire, coach, and develop a diverse team.

  • Strong communication and organizational skills with a hands-on, detail-oriented approach.

  • Experience in housekeeping or hotel operations preferred.

  • Ability to multitask in a fast-paced environment while maintaining high standards.

  • A passion for hospitality, service excellence, and creating a welcoming environment for all.

Why You’ll Love Working With Us

  • Be part of a supportive leadership team that values your voice and ideas.

  • Opportunities for professional growth and advancement within the hotel and company.

  • A collaborative, people-first culture that recognizes and rewards your contributions.

  • The satisfaction of knowing your work directly impacts guest happiness and loyalty.

Qualifications

Education/Formal Training

One to two years of post-high school education.

 

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

 

Knowledge/Skills

  • Self-starting personality with an even disposition.
  • Ability to meet standards of appearance.
  • Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
  • Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
  • Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
  • Ability to assess required reaction to meet standards.
  • Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
  • Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
  • Climbing stairs -approximately 40 steps 15% of 40 hour week.
  • No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

The Perks:

  • Complimentary Tri-Met monthly pass  or parking
  • Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
  • Sage Restaurant Concepts discounts (The Social Spoon, Departure, Urban Farmer)
  • 2 weeks vacation
  • 1 week sick time
  • Referral Bonus Eligible

At Sage we create a culture of belonging. Our team members serve with creativity, and passion.  Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

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As we work to fully resume Sage’s operations, we want to connect with the best and brightest talent out there – YOU! Please click here to learn more about opportunities with Sage and provide your information so we can be in touch.