Manager People Resources

The Bidwell Hotel and High Horse Restaurant + Bar is seeking a People & Culture Manager to join our team in serving guests with creativity and passion.

The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city’s shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.

Work where you belong!

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Working directly with the Area Director of People & Culture, create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values. Ensure prompt and appropriate response to conflict management. Evaluate and support proper staffing levels and positions to ensure the success of the hotel.

Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and
government laws and regulations while promoting a safe, fair, positive work environment. The position is responsible for recruiting and hiring primarily hourly employees and daily administration of various salary, benefit, government and employee relations programs. 

• Recruit, screen, interview, perform reference checks and coordinate department interviews for
  hourly candidates while maintaining the applicant flow logs to ensure quality hires and compliance with federal, state and local laws and regulations.
• Position the hotel as the "preferred employer" in the area by maintaining strong community
  relations with referral agencies to maintain strong applicant flow.
• Coordinate and conduct associate orientation to introduce the associate to the hotel/company
  and ensure the appropriate information is disseminated and the appropriate forms are completed
  and processed: may include but not limited to, new hire forms, tax forms, benefit enroll forms, I-9 forms and an overview to the company handbook and employee policies.
• Communicate, educate and administer the associate benefit program in a timely, accurate
  manner.
• Assist in the development, coordination, and implementation of various associate relations
  programs and events to ensure consistent administration and reduction of turnover.
• Provide open communications and promote a positive and pro-employee work environment.
• Bring all sensitive associate related information to the attention of the DHR in all instances to limit liability.
• Prepare/monitor Payroll Action Forms & input/update ADP new hires, terms and daily changes to
  ensure accurate, up-to-date information is available for payroll and management.
• Process forms and respond to written and oral inquiries regarding verification of employment,
  wages, unemployment compensation and worker's compensation claims, in a manner which is
  consistent and ensure that liability is minimized.
• Maintain employee records, files and the human resource office systems.
• Compile various corporate reports and property reports to provide management with accurate
  information and comply with corporate policies and procedures as well as government laws and
  regulations.

Education/Formal Training

Four-year college degree or equivalent experience/education preferred.

Experience

• Five years of employment in human resources or related field.
• Proven successful implementation of people resource process.
• Union experiences a plus.

Knowledge/Skills

• Superior communication skills. Manage ideas and decision-making with creativity and innovation.
• Proven ability to negotiate, convince, sell and influence professionals and/or guests.
• Bi-lingual fluency preferred.
• Must be hospitality oriented.
• Must possess ability to work under pressure.
• Strong skill at completing multiple tasks simultaneously.
• Ability to work both strategically and tactically in a fast-paced high energy environment.
• Ability to discern/resolve employee complaints, issues and participation in meetings for feedback.
• Vision required in review preparation of all documentation -applications, write-ups, reviews.
• Excellent speech communication skills required for communicating benefits policy, provide testimony training.
• Excellent comprehension and literacy required for review and preparation of all documentation.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually.
• Mobility -40% of 10 hour day is spent around the hotel.
• Continuous standing -during training and lobby lizard duty.
• No climbing required.
• Driving -occasionally to attend hearings and recruitment activities. 

Environment

95% indoor office

• Flexible paid time off via the Managers Independence Plan
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Employer paid Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid FMLA leave for up to a period of 12 weeks
• Employee Assistance Program
• Great discounts on Hotels, Restaurants with Marriott and Sage, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral