People & Culture Coordinator - One Ocean Resort & Spa - Jacksonville, FL

One Ocean Resort & Spa is entering an exciting new era, with a complete revitalization and rebrand set to debut as Dune House in Spring 2026. Nestled on the shores of Atlantic Beach, our resort is undergoing a bold transformation that will redefine both the guest and associate experience. As we prepare for this relaunch, we’re focused on fostering a workplace culture that reflects our renewed commitment to excellence, creativity, and belonging.

We’re seeking a passionate and detail-oriented People & Culture Coordinator to support our growing team through this transformative journey. In this fast-paced environment, you’ll play a key role in associate engagement, recruitment, onboarding, and daily HR operations—helping to create an inspiring, inclusive workplace where every associate feels valued and empowered. Join us and be part of shaping the future of Dune House, where hospitality begins with people.

To assist in the overall operation of the Human Resources function by maintaining accurate associate records. To provide support in the areas of employment, benefit administration, associate relations and training. Coordinate, administer and report on various human resource programs, system and procedures to aid in the attraction, retention and motivation of associates in accordance with policies, procedures and government laws and regulations. Daily administration of various benefit, government and associate relations programs. Recommends procedural/process changes.

• Maintain all logs (new hire, termination, transfers, department meetings, turnover reports, birthdays, anniversaries, training, recognition) daily by period and prepare reports in a timely, accurate manner.
• Maintain employee records, files and the human resource office systems to compliance standards. 
• Prepare correspondence and memos as needed.
• Assist in screening hourly applicants and determine eligibility for employment when department managers have the need.  Refer to department manager when appropriate.  Execute the employment process
• Assist with all benefit enrollment and administration including group health insurance, 401K, vacation, sick, leave of absence and jury duty pay.  Ensure all policies and procedures are followed, forms are accurate and administered in a timely manner.
• Assist with orientation; overview of benefits to new associates, instruct on completion of enrollment forms and audit for accuracy, provide overview of company handbook.
• Prepare/monitor Payroll Action Forms & input/update ADP new hires, terms, transfers and manual check calculations to ensure accurate, up-to-date information is available for payroll and management.
• Notify managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner.
• Assist with reception duties:  greeting concerned associates and directing to appropriate manager if necessary.
• Assist in the production of associate newsletter.
• Ensure complete compliance of the Immigration Reform and Control Act for all associates.
• Conduct exit interviews of hourly associates and log and update in tracking spreadsheet.
• Keep associate bulletin boards current, post memos, pictures of associate events, loss prevention materials.
• Inventory office and benefit supplies on a regular basis, complete purchase orders needed to purchase supplies and maintain needed inventory.

Education/Formal Training

Associates or Bachelors degree in HRM or related field or equivalent education.  Experience preferred.

Experience

Minimum of one year hotel or human resource related work experience preferred

Knowledge/Skills

• Bilingual in English and Spanish preferred.
• Must have basic PC knowledge.
• Must have knowlede of Microsoft 365.
• Experience with Canva.
• Ability to write and communicate professionally.
• Must be hospitality oriented and possess the ability to work under pressure. 
• Should possess the ability to complete multiple tasks simultaneously.
• Must excel in attention to detail and the ability to stay focused on task while prioritizing time and deadlines.
• Excellent hearing required to conduct interviews, hear associate concerns, conduct reference checks, answer phones.
• Excellent vision required to review all incoming documentation, read applications, filing, etc.
• Excellent speech communication skills required to conduct interviews, reference checks, handle phone and associate inquiries.
• Excellent comprehension and literacy required to read all documentation, applications and write documentation; i.e., screening forms, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Transporting supplies up to 35 lbs.
• Bending/kneeling to lower filing cabinets, bottom desk drawers for materials.
• Mobility – need to be able to move about the hotel to maintain associate relations.  Possess the ability to move around office to access files.
• Continuous standing – to assist in training sessions.
• No climbing or driver required.

Environment

Work inside 95% of day.

▪ Medical, dental, & vision insurance

▪ Health savings and flexible spending accounts

▪ Basic Life and AD&D insurance

▪ Company-paid short-term disability

▪ Paid time off for vacation, sick time, and holidays

▪ Employee assistance program

▪ Tuition Reimbursement

▪ Great discounts on Hotels, Restaurants, and much more.