Banquet Manager

Come join the award-winning team at The Nines, A Luxury Collection Hotel, Portland as a Banquet Manager. The perfect candidate is passionate about service and creating indigenous experiences for each guest or event! Poised in the heart of the city’s center within the walls of one of Portland's most beloved landmarks, the stately Meier & Frank Building, the Nines Hotel honors the structures storied past, both in its striking decor and impeccable service.

As part of Sage Restaurant Concepts, we focus on providing a luxurious experience catered to the needs of each specific event in our 14,000 square feet of Banquet and Convention space. We connect the people that live and work in the communities we serve by providing highly designed, innovative, locally focused food and beverage experiences for all event types.

The Banquet Manager is responsible for overseeing the successful operation of the Banquets Department. This role ensures that all banquet functions are executed with professionalism, in alignment with hotel standards, and with a focus on maximizing profitability. The Banquet Manager leads, motivates, and empowers associates while serving as the primary liaison between the banquet department and all other hotel departments. Exceptional leadership, communication, and team-building skills are essential to drive associate engagement, interdepartmental collaboration, and guest satisfaction.

• Oversee daily banquet operations to ensure compliance with SOPs, Banquet Event Orders (BEOs), safety regulations, and brand standards, delivering optimal service, quality, and hospitality.
• Meet with clients to review BEOs, address changes or concerns, and ensure seamless execution and guest satisfaction.
• Review and finalize banquet checks for accuracy, secure client signatures, and ensure timely payment.
• Accurately calculate and prepare daily gratuities and payroll, submitting reports promptly to the Controller’s office.
• Maintain cleanliness, sanitation, and proper functioning of banquet areas and equipment, protecting assets and ensuring readiness for service.
• Analyze BEOs, interpret requirements, and execute accurate room setups in accordance with event specifications.
• Set banquet tables and service areas consistently and uniformly, ensuring adherence to presentation standards.
• Communicate effectively with clients, managers, and associates to confirm room setups, staffing, menus, equipment, and supplies meet or exceed expectations.
• Work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays as required by business needs.
• Create and review schedules, allocate resources, and coordinate workflows to ensure quality execution of daily events.
• Monitor and control banquet budgets, including labor, beverage, supplies, and equipment, aligning with event budgets to maximize revenue and minimize costs while maintaining service quality.
• Implement company and brand programs, proactively resolve operational challenges, and ensure compliance with safety, security, and quality standards.

Education/Formal Training

One to two years of post high school education.

Experience

Two to three years in a related position with this company or other organization(s).

Knowledge/Skills

• Advanced knowledge of catering operations and food & beverage principles and practices.
• Proven experience in managing people, solving complex problems, driving sales, and overseeing food & beverage operations.
• Strong analytical skills with the ability to evaluate data, identify trends, and recommend logical solutions.
• Excellent communication skills, including verbal interaction with guests and associates and clear written communication for BEOs, reports, and payroll.
• Strong attention to detail, with the ability to review setups, ensure accuracy in financial processes, and maintain high service standards.
• Ability to meet the physical demands of the role, including clear hearing and vision required to support guest interaction and event execution.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Ability to lift, push, pull, and carry tables, chairs, and boxes weighing up to 50 lbs., occasionally.
• Bending and kneeling is needed for tasks such as taping cords, skirting tables, and post-function cleanup.
• Full mobility to service clients at a moment’s notice across variable distances
• Continuous standing for function observation and client site inspections
• Ability to climb stairs (up to 55 steps) approximately 3–5% of an 8-10-hour shift.

Environment

• Physically demanding role requiring prolonged standing, walking, lifting, and carrying throughout the shift.
• Approximately 70% of the 8-10-hour shift is spent indoors and 30% outdoors.
• Exposure to varying and sometimes extreme temperatures, including summer heat of 95°F or higher and winter cold.

The Nines offers perks that are comparable to progressive employers. 

• Unlimited time off per Sage policy and manager approval 

• Medical, Vision, Dental and Retirement Benefits: 

• Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit 

• Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance 

• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period 

• Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution 

• Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA) 

• Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage 

• Eligible to enroll for short-term and long-term disability insurance coverage 

• Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance 

• WINFertility guidance for those enrolled in Sage medical plan 

• Other Benefits: 

• All associates can enjoy our complimentary cafeteria 

• $50 TriMet monthly subsidy or parking stipend 

• Calm Health Application Subscription 

• Employee assistance program 

• Paid time off for vacation, sick time, and holidays 

• Tuition Reimbursement of up to $2,000 per calendar year 

• Great discounts on Hotels, Restaurants, and much more 

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral 

Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.