Information Security Apprentice

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

The Information Security Apprentice is an early-career, learning-focused role designed to provide hands-on experience across information security and security operations. Under the guidance and supervision of the Senior Manager of Information Security, this position supports day-to-day activities related to threat monitoring, vulnerability management, documentation, and security awareness efforts. 

The apprentice will assist in incident response workflows, security tool monitoring, access control reviews, and compliance-driven tasks that help protect Sage Hospitality Group and the Hotels and Restaurants managed by the Company. This role is developmental in nature and intended to progress toward increasing responsibility as skills grow. 

Security Operations:   

• Assist with triaging and documenting security alerts from MDR, EDR and other security tools under supervision. 

• Support incident response activities by collecting information, documenting findings, and escalating as appropriate. 

• Monitor security dashboards, email alerts, and notifications for potential threats, escalating issues to senior staff as needed. 

• Help maintain and update incident response playbooks, logs, and operational documentation. 

Information Security:    

• Assist with basic risk assessments, access reviews, and security audits. 

• Help track vulnerability scan results, remediation/patching status, and follow-up actions. 

• Support security awareness efforts, including phishing simulation tracking and Information Security training coordination. 

• Contribute to updating internal policies, procedures, and asset inventories. 

• Research emerging threats, vulnerabilities, and best practices to support the team's continuous improvement. 

OTHER RESPONSIBILITIES 

• All other duties as assigned, requested, or deemed necessary by management. 

SUPERVISORY DUTIES  

This position has no supervisory responsibilities. The apprentice may collaborate with Sage IT team members, managed service providers (MSP), Managed Security Services Providers (MSSP) and property staff as part of assigned tasks. 

Education/Formal Training 

• High school education or equivalent experience, college degree or pursuit of degree preferred. 

• Current enrollment in, or recent completion of, an IT, Information Security, or technical training program preferred. 

• Relevant certifications or coursework (CompTIA A+, Network+, Security+, Google Cybersecurity, AWS, etc.) are a plus but not required. 

Experience 

• 1-2 years of experience in customer support, IT, Information Security, technical support, or related fields. 

• Prior exposure to information security concepts, SOC coursework, networking, or hands-on labs is helpful but not required. 

• Demonstrated high interest in information security through projects, training, or certifications. 

Knowledge/Skills 

• Excellent understanding of Information Security concepts such as the CIA triad, least privilege, authentication, and logging. 

• Familiarity with security tools (EDR, SIEM/MDR) and willingness to learn quickly. 

• Strong analytical and problem-solving skills with attention to detail. 

• Ability to communicate clearly, both verbally and in writing. 

• Excellent customer service and teamwork skills. 

• Ability to manage multiple tasks, follow instructions, and work with supervision while developing independence. 

• Willingness to learn in a fast-paced environment and adapt to ongoing training and feedback. 

• Occasional after-hours assistance may be required during high-severity incidents (with supervision). 

Physical Demands 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Excellent hearing required for telephone inquiries and client and associate handling.  

• Excellent written and verbal communication skills 

• Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel and building locations to assist clients.  

• Exerting 10-50 pounds of force occasionally and/or greater than negligible up to 10 pounds force constantly to move objects.  

• Requires sitting most of the time, but does entails walking, standing, and carrying up to 15 pounds short distances.  

• Requires a significant amount of repetitive motion for keyboarding.  

Environment 

• General Office environment 

• Ability to travel as needed 

• Paid time off for vacation, sick time, and holidays

• Medical, dental, & vision insurance
• Eligible to participate in the Company’s 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid FMLA leave for up to a period of 12 weeks
• Employee Assistance Program
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.