Lead Bartender/Mixologist

HELLO BETTY Bethesda is anchored at Pike and Rose where we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people.

The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel (940 Rose Avenue, Bethesda) boasting 138 seats including a 14-seat private dining room and the  patio’s 40-foot Delta Deadrise boat bar has 23 seats.  

Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization.

• • Proficiency in various mixing methos and knowledge of spirits, liqueurs, and mixers.
  • Develop, document, and standardize recipes; train all applicable team members to ensure consistency in product quality and presentation.
  • Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
  • Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
  • Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
  • Complete liquor requisitions and supply lists. Know and comply with state liquor laws.
  • Ensure established pars are maintained.
  • Perform all sidework duties according to sidework schedules.
  • Collaborate with restaurant leadership on drink recipes and product specifications.
  • Inventory management skills to ensure the bar is well-stocked and replenish it as necessary.
  • Conduct monthly inventory of spirits, beer, wine, and mixers.
  • Develop and maintain event-specific specialty cocktail.
  • Educate staff members on cocktail history, techniques, and service standards, improving overall guest service ratings.
  • Act as closing restaurant supervisor in the absence of a manager on occassion.

• Knowledge/Skills

  • Must be 21 years of age to mix/serve alcoholic beverages.
  • Excellent interpersonal skills and ability to engage with customers.
  • Ability to develop signature cocktails and update menus based on trends.
  • Ability to manage time effectively during peak hours.
  • well-versed in the art of mixing, garnishing, and serving drinks according to recipes and/or customers’ preferences.
  • A keen sense of taste and smell to create new and innovative cocktails that delight customers and meet the establishment’s standards.
  • Problem-solving skills to handle customer complaints or any issues that may arise during service

Education/Formal Training

Bartending training and certification, TIPS Certified

Experience

3-7 years bartending

Knowledge/Skills

Must be 21 years of age to mix and serve alcoholic beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands. 20 -40 lbs.
• Bending/kneeling -ability to bend to lower level cabinets and lift trays.
• Mobility -maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Ability to read, speak and write English. Ability to accurately count cash.
• Ability to operate cash register.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift. 

Work in elements of high heat and cold during the spring through fall at the outside bar.

Many of the benefits begin the first of the month following or coinciding with date of hire.  Benefits consist of the following:

- Two (2) medical plan options

- Dental

- Vision

- Life Insurance

- Accidental Death & Dismemberment (AD&D)

- Short Term Disability (STD)

- Long Term Disability (LTD)

- Critical Illness

- Vacation

- Ten (10) Holidays

- Adoption Assistance

- Educational Assistance

- Hotel Room and Restaurant Discounts

- 401(k) with a company match (after 60 days)