Steward - The Ritz-Carlton

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests have every chance to explore the city—from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet the elevated dining experiences they enjoy within our hotel are just as unforgettable as the city itself. 

As a Steward, you play a vital behind-the-scenes role in delivering the exceptional culinary standards The Ritz-Carlton is known for. From maintaining spotless kitchens and ensuring proper sanitation practices to supporting the flow of service through dishwashing, organization, and equipment care, your work creates the foundation for excellence. Your attention to cleanliness, efficiency, and detail helps ensure every plate, every glass, and every culinary space reflects the luxury experience our guests expect. 

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and dedicated hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other—through pride in the details that make excellence possible. 

Under general supervision, provides the restaurant and kitchen with clean and sanitary ware.

• Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.
• Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed.
• Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.
• Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.
• Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.
• Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.
• Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.
• Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.
• Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens.
• Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.
• Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.
• Performs other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

Valid unexpired Food Handler's Certification

Experience

Prior Food and Beverage experience desirable.

Knowledge/Skills

• Must have basic knowledge of dishwashing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see minute objects at arm’s length, to read meters and controls.
• Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head.
• Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Must be able to travel up to 300 feet and standing on a regular basis throughout the shift.
• Must be able to understand and follow verbal/written instructions and able to communicate.
• Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations
• Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.

Environment

Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Medical, dental, & vision insurance

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$20 - $26/hourly