Receiving Clerk - The Ritz-Carlton

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests have every opportunity to explore the city—from shopping along Michigan Avenue to viewing world-renowned works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool, and spacious accommodations overlooking the city, guests may never want to leave.

The Ladies and Gentlemen in Purchasing & Receiving play an essential role in supporting the hotel's daily operations by ensuring the timely, accurate, and efficient receipt of goods and supplies. As a Receiving Clerk, you will inspect deliveries, verify orders, maintain inventory records, and coordinate with vendors and hotel departments to ensure products meet The Ritz-Carlton's exacting quality standards. Through your attention to detail, organizational skills, and commitment to operational excellence, you will help ensure our teams have the resources they need to deliver exceptional experiences for every guest.

Recognized as "the gold standard" of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to support seamless hotel operations and bring special moments to life for our guests and each other.

To support the culinary teams of our culinary team, Torali, and our Banquets team in the procurement of exceptional quality food products from all culinary outlets. This is a fast-paced team that takes pride in delivering service and cuisine that goes a step beyond expectation. This position is key in the delivery of that promise.

• Load and unload at the point of pick-up, delivery or distribution when necessary.
• Pack, unpack, count, weigh and measure materials, supplies and equipment upon receipt.
• Check materials received against invoices and notes breakage and discrepancies in quantity or quality.
• Refuse acceptance of damaged, unacceptable, or incorrect items.
• Classifies, store and/or delivers items to requisitioning departments
• Responsible to ensure cleanliness and sanitation of work areas.
• Adhere to food safety and handling policies and procedures across all food-related areas.
• Monitor PAR levels for all food items to ensure proper levels. 

Education/Formal Training

High school diploma or vocational secretarial.

Experience

Previous sales, hospitality, and secretarial experience preferred.

Knowledge/Skills

• Ability to type 60 WPM, Microsoft Word applications: Word, Excel, Publisher and Powerpoint.
• Alphabetizing, grammar and punctuation skills. 
• Standard business letter formats. 
• Strong editing skills.
• Excellent hearing required for telephone inquiries and client and associate handling.
• Excellent vision required as contracts and letters are hand written, filing, using computer, checking diary.
• Excellent speech communication skills necessary to communicate clearly with customers and other departments.
• Excellent comprehension and literacy required to read manager's letters, help prepare contracts and proposals. Excellent attention to detail and multi tasking skills

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bending/kneeling - repeated bending and kneeling required while stocking.
• Mobility - must be able to reach all areas of hotel to assist clients.
• Frequent walking and standing.
• Frequent carrying and lifting of deliveries and office items up to 50 lbs.

Environment

General office and hotel environment. Going in the freezer temperatures can be -10 degrees.