Room Attendant

Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel.

Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Embark on a journey with us and become a part of Denver's best-kept secret. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments.

This position will be posted for the next 30 days, or until it is filled. 

The Room Attendant at Hotel Teatro transforms guest rooms into a pristine, beautifully presented sanctuary, ensuring that every detail reflects the boutique quality and thoughtful care that define this historic Denver property.

This associate takes pride in delivering immaculate guest rooms with the warmth and precision that embody Hotel Teatro's commitment to refined, personal hospitality within the iconic 1889 Denver Tramway building.

ESSENTIAL RESPONSIBILITIES

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

• None

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel Teatro, we embrace:

• Historic Landmark Identity - Built within Denver's iconic 1889 Denver Tramway building, Hotel Teatro wears its history proudly — preserved architectural details and a landmark location tell the story of Denver's past at every turn.
• Boutique Sophistication - Refined, intimate atmosphere that honors the building's grandeur while delivering modern luxury.
• Culinary Creativity at The Nickel - Home to The Nickel, a farm-to-table restaurant recognized as one of Denver's best hotel dining experiences — locally sourced, seasonal, and as thoughtfully crafted as the hotel itself.
• Independent & Entrepreneurial Spirit - Encourages innovation and risk-taking, rooted in the bold vision it took to transform a historic building into a world-class boutique hotel.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Teatro and align with Sage Hospitality's commitment to genuine, meaningful connection.

Education/Formal Training

• No formal education or training

Qualifications

• None

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Full Time Hourly Roles

• • • Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
    • Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
    • Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
    • Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
    • Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
    • Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
    • Eligible to enroll for short-term and long-term disability insurance coverage
    • Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
    • WINFertility guidance for those enrolled in Sage medical plan
    • Calm Health Application Subscription
    • Employee assistance program
    • Paid time off for vacation, sick time, and holidays
    • Tuition Reimbursement of up to $2,000 per calendar year
    • Great discounts on Hotels, Restaurants, and much more
    • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
    • Complimentary RTD Pass