House person

Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel.

Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Embark on a journey with us and become a part of Denver's best-kept secret. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments.

This position will be posted for the next 30 days, or until it is filled. 

The Houseperson at Hotel Teatro maintains the cleanliness and presentation of guest floors and public areas with efficiency and care, contributing to the polished, boutique environment that defines this historic Denver landmark.

This associate supports the housekeeping team with responsive linen management, supply stocking, and public area maintenance, ensuring every corner of Hotel Teatro reflects the hotel's refined, guest-centered standard.

ESSENTIAL RESPONSIBILITIES

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
• Remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
• Stock linen and supply closets to ensure par inventories.
• Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

OTHER RESPONSIBILITIES

• All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

• None

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel Teatro, we embrace:

• Historic Landmark Identity - Built within Denver's iconic 1889 Denver Tramway building, Hotel Teatro wears its history proudly — preserved architectural details and a landmark location tell the story of Denver's past at every turn.
• Boutique Sophistication - Refined, intimate atmosphere that honors the building's grandeur while delivering modern luxury.
• Culinary Creativity at The Nickel - Home to The Nickel, a farm-to-table restaurant recognized as one of Denver's best hotel dining experiences — locally sourced, seasonal, and as thoughtfully crafted as the hotel itself.
• Independent & Entrepreneurial Spirit - Encourages innovation and risk-taking, rooted in the bold vision it took to transform a historic building into a world-class boutique hotel.

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Teatro and align with Sage Hospitality's commitment to genuine, meaningful connection.

Education/Formal Training

• No formal education needed.

Qualifications

• Prior housekeeping experience desirable.

Knowledge/Skills

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.
• No driving required.

Environment

• Inside 80% of 8 hours.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Full Time Hourly Roles

• • • Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
    • Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
    • Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
    • Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
    • Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
    • Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
    • Eligible to enroll for short-term and long-term disability insurance coverage
    • Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
    • WINFertility guidance for those enrolled in Sage medical plan
    • Calm Health Application Subscription
    • Employee assistance program
    • Paid time off for vacation, sick time, and holidays
    • Tuition Reimbursement of up to $2,000 per calendar year
    • Great discounts on Hotels, Restaurants, and much more
    • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
    • Complimentary RTD Pass