Steward (Full Time) - The Ben Hotel

At The Ben, West Palm Beach, every corner tells a story, and every guest interaction creates a memorable experience. Inspired by the legacy of Byrd "Birdie" Dewey and her iconic Ben Trovato estate, our Autograph Collection hotel blends modern luxury with creativity, sophistication, and a spirit of individuality that feels Exactly Like Nothing Else.

Perched along the Intracoastal Waterway in the heart of downtown West Palm Beach, The Ben is more than a destination, it's a place where exceptional hospitality comes to life. As a Steward, you'll be essential to the seamless operation of our culinary team, ensuring that every dish, utensil, and kitchen workspace meets the highest standards of cleanliness, hygiene, and presentation.

This role is about more than washing dishes and maintaining equipment. It’s about taking pride in every detail, from supporting our chefs during peak service hours to upholding pristine sanitation standards across all food and beverage outlets. You’ll play a critical role in delivering the exceptional standards that define The Ben’s dining experience.

At The Ben, you’ll work alongside a passionate culinary team dedicated to excellence, teamwork, and professionalism. If you thrive in a fast-paced environment, possess a strong work ethic, and take pride in powering a high-volume luxury kitchen, you’ll find an exciting opportunity to grow with one of West Palm Beach’s premier luxury hotels.

Learn more about our collection of experiences:

• The Ben West Palm — https://www.thebenwestpalm.com/
• Proper Grit — https://www.propergrit.com/
• Spruzzo Rooftop — https://www.spruzzowestpalm.com/
• The Ben Events — https://www.thebenevents.com/

Every exceptional culinary experience relies on a foundation of flawless execution, and that foundation begins with the Steward. More than maintaining clean cookware and a spotless kitchen, the Steward ensures the seamless flow of every service. They support the entire culinary team with speed and precision, anticipate service needs, and uphold the highest standards of sanitation behind the scenes.

As an essential part of the food and beverage team, the Steward takes pride in delivering immaculate quality, safety, and organization. Through unwavering attention to detail, a strong work ethic, and a dedication to teamwork, they create the pristine environment that allows our culinary artists to shine. Every clean plate, every organized station, and every shared effort reflects our commitment to providing a dining experience that is as exceptional as the team behind it.

• Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.
• Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine.
• Operates automatic dish washing machine by using controls as instructed.
• Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.
• Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.
• Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.
• Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.
• Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.
• Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.
• Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly
  scheduled by manager including walls, ceilings, hoods, vents and ovens.
• Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.
• Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.
• Performs other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

High School Education, Some college 

Experience

Preferred at least 1-2 years experience in this role. 

Knowledge/Skills

• Must have basic knowledge of dishwashing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see minute objects at arm’s length, to read meters and controls.
• Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head.
• Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Must be able to travel up to 300 feet and standing on a regular basis throughout the shift.
• Must be able to understand and follow verbal/written instructions and able to communicate.
• Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations
• Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.

Environment

Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, community service and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $500 per referral.